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Blockq

At Blocq, we believe that the little moments of everyday life matter the most.

Our goal is to create things that make both children and adults slow down, be present, and explore creativity without a screen.

All products are carefully selected with a focus on warmth, quality and simple, smart design – for homes that want to feel both calm and alive.

We offer secure payment via Klarna and free shipping within Sweden .

Need help? Contact us at support@blocq.store – we're here.

Frequently asked questions

How can I return my order?

If you are not satisfied with your purchase, please contact us at support@blocq.store before opening a case in Klarna.

Write "RETURN" in the subject line and include your order number and we will help you as soon as possible.

We handle all return cases with the highest priority and usually resolve the problem faster than via Klarna's portal.

The expected delivery time has passed. Where is my order?

In 99% of cases, orders are delivered within the stated delivery time. Unfortunately, some delays may occur in shipping, especially during peak seasons.

You can check the status via the confirmation email you received after purchase. Always include your order number when contacting us at support@blocq.store .

If you have already opened a case with Klarna, please inform us so we can help speed up the process.

When can I expect my order?

Normal delivery time is 5–10 working days , depending on product and stock status.

You will receive an email with a tracking link as soon as your order has been shipped.

I am not satisfied with my order, what do I do?

We want you to be completely satisfied with your purchase. If something does not meet your expectations, please contact support@blocq.store and we will find a solution – whether it is an exchange, return or refund.

Where can I find my tracking code (Track & Trace)?

Once your order has been shipped, you will receive an email with a tracking link.

If you can't find the email, check your spam or search for "Blocq" in your inbox.

My tracking link isn't working - what does that mean?

It may take up to 48 hours for tracking information to update after the package has been shipped.

If the link still doesn't work after two days, please contact us and we will investigate the matter directly with the shipping company.

  • Free shipping

    All orders within Sweden are always shipped free of charge and trackable with PostNord or DHL.

  • MONEY-BACK GUARANTEE

    We offer a 100% money-back guarantee within 30 days of receiving your order.

  • 5,000+ satisfied customers!

    Blocq has over 5,000 satisfied customers and an average rating of 4.6/5.

Customer service

Do you have a question? Contact our customer service and we will try to respond within 24 hours, 7 days a week.

Monday - Friday: 8:00 AM - 8:00 PM
Saturday - Sunday: 8:00 AM - 4:00 PM

✉️ support@blocq.store